Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our support team. This may include:

• Personal Information: Name, email address, phone number, date of birth, and government-issued identification documents
• Financial Information: Bank account details, credit card information, and cryptocurrency wallet addresses
• Transaction Data: Trading history, deposit and withdrawal records, and payment information
• Technical Information: IP address, device information, browser type, and usage data

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms of service

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Security and Safety: We may share information to protect the rights, property, or safety of our users or the public

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security assessments and updates
• Access controls and monitoring systems
• Employee training on data protection practices

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how our services are used
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods when required by law or for legitimate business purposes, such as:

• Compliance with legal and regulatory requirements
• Resolution of disputes and enforcement of agreements
• Prevention of fraud and security threats
• Business analytics and service improvement

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.